The Science Behind Customer Engagement: How Machine-Learning Drives Action

The Science Behind Customer Engagement: How Machine-Learning Drives Action

by David Daniels, The Relevancy Group

Published September 2016, The Relevancy Group investigates the value emotions, cognitive Persado Researchmachine learning platforms. New machine learning technologies allow marketers to create engaging emotional intelligent content in order to improve personalization. Persado’s Cognitive Content Platform is one such example. Marketers leveraging machine learning content automation have experienced 22-266 percent performance lifts. 9 pages, 5 graphics, 1975 words.