This is an excerpt from my recent ClickZ column.
Marketers are continually challenged to grow their lists; yet their best acquisition source, their own site registration pages, often aren’t optimized to be fully effective.
Although consumers are generally willing to share basic information about themselves, such as email addresses, my firm has seen in surveys that at least one-third of consumers abandoned online purchases because the site required registration prior to the purchase. Such a tactic may be necessary for content-oriented transactions, like news sites, but forcing a consumer to register appears to limit online transactions’ full revenue potential.
To maximize registration and opt-in page effectiveness, consider embracing the following tactics: